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SECURE ESCROW PAYMENT SOLUTION FOR BUYER PROTECTION

We want your shopping experience with TimeTraders to be fun and stress-free, which is why we provide a secure escrow account payment solution. It means you receive your watch and confirm you’re 100% happy with it before we get paid. It’s that simple!

Here’s how it works:

When you place an order, you don’t pay TimeTraders. Instead, you make payment into an escrow account held with Standard Bank by TradeSafe, an authorised provider with the Payment Association of South Africa. TradeSafe remains the custodian of funds until TimeTraders fulfils its obligation to deliver your order, and you’re completely satisfied with your watch.

Easy payment steps

How safe is my money?

TradeSafe employs various strict pillars to ensure the safety, security, and validity of the escrow account and your money.

Standard Bank

The escrow funds are held in the name of TradeSafe, in a secure Standard Bank account. Standard Bank has management oversight of the escrow account and is involved in the approval process when funds are released to TimeTraders.

iToo

Funds held in the escrow account are insured by iTOO, a division of Hollard Insurance. TradeSafe holds Crime & Civil Liability cover, including fidelity and professional indemnity insurance as underwritten by iTOO.

Ernst & Young (EY)

Auditing firm EY performs agreed-upon procedures, in terms of International Standards on Related Services, to ensure the validity and accuracy of the Transactions and Balances of TradeSafe’s escrow account.

Payment Association of South Africa (PASA)

TradeSafe is an authorised Third-Party Payment Provider with the Payment Association of South Africa (PASA) in terms of South African Reserve Bank Directive, 1 of 2007.

Frequently Asked Questions